Frequently Asked Questions
1. What is Loppil.com?
Loppil.com is your trusted online destination for trendy, stylish, and high-quality women’s fashion across the United States. We offer clothing and accessories designed for comfort, durability, and everyday confidence.
2. Where are your fulfillment centers located?
All orders are processed and shipped from our U.S. fulfillment center in City of Industry, California, ensuring fast and reliable delivery nationwide.
3. Where do you ship?
We currently ship within the United States only. We hope to expand internationally in the future.
4. Are your products safe and comfortable to wear?
Yes. Our products are made with soft, skin-friendly materials that provide comfort, breathability, and a great fit for all-day wear.
5. What packaging do you use?
We aim to reduce environmental impact by using recyclable or eco-friendly packaging whenever possible.
6. How can I track my order?
Once your order ships, you’ll receive a confirmation email with a tracking number so you can follow your package in real time.
7. How long does shipping take?
- Order Cut-Off Time: 5:00 PM (Eastern Time)
- Handling Time: 1–3 business days
- Transit Time: 7–12 business days
- Shipping Cost: $4.99 Standard Shipping
We partner with trusted carriers such as United States Postal Service, FedEx, and United Parcel Service to ensure reliable delivery.
8. Do you accept returns?
Yes. We offer a 30-Day Return Policy on most unused items. Please visit our Returns & Refund Policy page for full details and instructions.
9. How can I contact your team?
📧 Email: support@loppil.com
📞 Phone: +1 (315) 202-9675
Head Office
244 5th Ave, New York, NY 10001
Warehouse & Fulfillment Center
17300 Railroad Street, Unit D, City of Industry, CA 91748
You can also use the Contact Us form on our website. Our team typically responds within 24 hours.